Добрый день ! может я действительно не разобрался при бронировании,дело в том что среди 3-х человек есть 1 ребенок 12 лет,вот текс письма,который мне прислали:
Dear Mr. Zhavoronkov,
we hereby confirm receipt of your request for a seat reservation and thank you for
your order. Your reservation has been recorded under order number
UW732L.
Attached please find a calendar file labelled "BAHN_Fahrplan.ics". You
can use it to enter your travel dates into your calendar.
The amount was charged on your credit card.
Note: In accordance with tariff regulations, it is not possible to
exchange or return your reservation. This order confirmation cannot
be used as a ticket.
The following conditions apply to the ICE Sprinter supplement:
The ICE Sprinter supplement can be returned free of charge before the first day of validity and the price will be refunded. If you return the ICE Sprinter supplement on the first day of validity, a processing fee will be deducted from the refund. No refunds are possible after the first day of validity.
If you wish to return the ICE Sprinter supplement, please send it, together with the refund application form, to our service centre (DB Vertrieb GmbH, Fulfillment Center, Postfach 60 05 03, 22205 Hamburg).
Falls Sie die App "DB-Tickets" auf Ihrem iPhone oder Android-Smartphone
installiert haben, können Sie Ihre Reservierung über den folgenden Link
herunterladen:
dbtickets://loadorder/?&on=UW732LDie kostenlose App "DB Tickets" für einfaches Buchen und Verwalten Ihrer
Handy-Tickets gibt es für das iPhone und Android-Smartphones. Download
über m.bahn.de/apps.
This confirmation is not valid as a ticket.
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If you have booked products which are eligible for points,
the points will be credited to your bahn.bonus/bahn.comfort
points account on the first day of validity of your ticket.
=====================================================================
We will be pleased to deal with any queries you may have
(daily from 07:30 to 21:00):
DB Vertrieb GmbH
Online-Vertrieb
Postfach 100247
76232 Karlsruhe
Germany
e-mail:
[email protected]Telephone: +49-(0)1805-101111 (14 cents/min. in Germany)
When making enquiries please give your name, your e-mail address and
the order number quoted above.
We wish you a pleasant trip.
Your team of
www.bahn.deTo ensure you travel carefree we offer tailored insurance offers for your travel
with Deutsche Bahn at
http://www.bahn.de/reiseschutz.
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We store your data only for the purposes of order processing.
Your order on 24.09.2012 at 11:16:
Your connection:
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08.11.2012: Berlin Hbf (tief) 08:45 - Dresden Hbf 10:52
08.11.2012: Dresden Hbf 19:04 - Berlin Hbf (tief) 21:13
The following reservations have already been made and paid for:
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08.11.2012 EuroCity 173, Berlin Hbf (ab 08:45) - Dresden Hbf, 2. 8,00 EUR
Kl., 3 Sitzplätze, Wagen 258, Plätze 41 42 43, Großraumwagen,
Nichtraucher, 2 Fenster, 1 Gang, Ref:809560053860
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08.11.2012 EuroCity 170, Dresden Hbf (ab 19:04) - Berlin Hbf, 2. 8,00 EUR
Kl., 3 Sitzplätze, Wagen 255, Plätze 71 72 73, Großraumwagen,
Nichtraucher, 2 Fenster, 1 Gang, Ref:439560063611
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Total price of reservations: 16,00 EUR
Order placed by:
Name: Alexey Zhavoronkov
e-mail:
[email protected]Payment method:
Credit card: MasterCard
Receipt(s) for payments made:
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BNr: 253, Terminal-ID: 50011046, Transaktions-Nr: 269854, VU-Nr: 4556695619,
Gen-Nr: 698436
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This message was transmitted automatically. Please do not respond to
it. The Sender's address was set up only for automatic transmission
of confirmation e-mails. For official contact details please use this
link:
http://www.bahn.de/kontaktЯ также зарезервировал и обратные билеты таким же образом,просто я не знаю что мне дальше делать